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GWCCA Making HERstory Tea

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The Georgia World Congress Authority, the No. 1 convention, sports and entertainment destination in the world, will celebrate Women’s History Month with a fireside chat and panel discussion to recognize the accomplishments of women in the tourism industry and explore how we continue to innovate to drive more events to Atlanta. Women leaders from the top brands in events and sports will provide insight on emerging trends in technology, customer behaviors, and new ways to understand clients to exceed their expectations in pursuit of stronger brand loyalty and growth.


Fireside Chat on Developing Women Leaders with Intention (Building C, Room C101)

Jen LeMaster, Chief Administrative Officer, Georgia World Congress Center Authority
Shavannia Williams, Director of Strategic Partnerships, Georgia World Congress Center Authority

Panel Discussion: Innovating Business through Exceptional Customer Service

Kim Allison - Senior Director, Convention Sales, Georgia World Congress Center Authority
Ebony Barley Carswell - Special Events Director, Mayor Office of Special Events, City of Atlanta
Kristin Delahunt - Vice President, Destination Services, Atlanta Convention & Visitors Bureau
Jai Farrell - Deputy General Manager & Chief Commercial Officer, Hartsfield-Jackson Atlanta International Airport
Lauren Fisher - Director, Member Services, AMB Sports + Entertainment
Toyya Lassere - Sr. Director, Guest and Team Member Services, Mercedes-Benz Stadium